To Find A Good Contractor Get A Referral

There are so many horror stories about construction projects gone wrong: the low price that mysteriously grew, poor workmanship, unreliability of employees and the feeling of abandonment when things go wrong and nobody will answer your calls. These are the experiences that the Heim family avoided by getting a word of mouth referral before starting their deck and screen room project.

Bob and Gretchen Heim were wowed by the new screen room and deck at their friends the Bolands’ home. “We realized that the thing that was missing in our house was the ability to enjoy the outdoors. We were in the midst of all these trees, but when we went outside, acorns would fall on us, the bugs would be biting and the cedar deck and steps were in poor shape.” The Bolands spoke so highly of the experience they had with Heartlands Building Company, that the Heims called for a free estimate. “The steep terrain and complexity of the job scared off a few contractors, but Larry didn’t flinch. He listened to what we wanted so the final design was a combination of what we had in mind and the great ideas he added to it.”

Just as with the Bolands, Larry built a relationship with the Heims from the start. He and the Heartlands employees were always accessible and reliable. When unexpected issues were uncovered during construction, they were addressed quickly and efficiently. According to Gretchen, “It was like a burden was lifted from our shoulders. We never lost confidence or questioned our choice of contractor. We experienced such a level of trust with all their employees.” That is the kind of invaluable information you get from a referral.

Once they found the contractor they could trust, the Heims had Heartlands replace their siding, gutters and fascia as well as add a new front door and remodel their bathroom. The fact that they have repeat customers says a lot about a company’s work.

The new deck and staircases were built with low maintenance composite decking. The slate fireplace allows them to enjoy their screen room in early spring and through the late fall. Towards the end of construction, the Heims decided to add solar rollscreens to the screen room.  The additions weren’t a problem and now they are enjoying the space through the summer without the late day heat and glare. Gretchen says, “It’s our favorite room. I go out there whenever I can and it’s a pleasure to refer Heartlands to all our friends who fall in love with our screen room.”

Call Heartlands for a free in-home consultation or an appointment at our showroom in Chesterfield Valley at 636-728-0003 or visit our website at www.heartlandshome.com.