Online reviews- are they reliable?

The short answer is sometimes. Reviews on websites are a great tool, but how reliable are they? I’ve certainly considered the product reviews before making a purchase on Amazon.com and restaurant reviews on yelp.com, but I always read more than one. Every person’s expectations, requirements and opinions are subjective. When it comes to contractors, getting an assurance of trustworthiness is especially important because you are asking them to come into your home, and in some cases, affect its very structure. While you might find it helpful to consider online reviews of contractors, a better choice would be to ask neighbors and friends. Any time you can see and touch the final product, you are further ahead than if you just looked at photos and testimonials online. If your neighbor gets a new deck and you really like it, ask them for the name of the company that designed and built it. If you go to a party and it’s held in a beautiful screen room, ask the host who designed and built it. Don’t be shy. Satisfied customers are happy to recommend a company if they are truly happy with the work. Other great sources for reviews are the Better Business Bureau and Angie’s List. The BBB’s information, while reliable won’t feature actual testimonials like Angie’s List, but you also won’t have to subscribe to get it.
There are so many possibilities when you choose to have an outdoor living area built by Heartlands Building Company!

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